AI answering service for Surrey trades
Flowly AI is an AI receptionist and AI phone answering service for trades businesses in Surrey, British Columbia. It answers in the company name, tells callers they are speaking with an AI, books the job into the calendar (including Google Calendar), and emails a full summary after every call. Pro at $449 CAD a month and Fully Loaded at $649 CAD a month phone the on-call tech for emergencies such as no heat, a burst pipe, or a power outage, with the address and details. Starter is $249 CAD a month for after-hours and weekends. No setup fee. GST is not charged. Call it live at +1 (778) 718-2438. You keep your Surrey number with conditional call forwarding. No porting. A 15-minute setup call, then the agent is live in 48 to 72 hours. Flowly AI Solutions is in Langford, BC.
Surrey is large. A shop in Cloverdale and a call in Newton are not interchangeable, and the caller will not explain your map for you.
Call it live +1 (778) 718-2438
Surrey trades cover new subdivisions, older neighbourhoods, and commercial strips. The phone call has to produce a neighbourhood, a street address and the actual problem. Otherwise you cross the city for the wrong job.
An answering service for Surrey shops is set up by Flowly in Langford, BC. You keep your number. You tell us whether you also cover Delta, Langley or White Rock. The receptionist books only that area. Plans start at Starter for after hours.
AI receptionist vs answering service vs hiring
A short, factual comparison. Prices are CAD. The hiring range is the one already used on this site. One missed $400 job a month pays for Starter.
Who answers
- Flowly AI
- An AI, in your company name. It says it is an AI.
- Answering service
- A call-centre agent, often reading a script.
- Hired receptionist
- A person on your payroll, during their shift.
- Missed call
- Nobody. The call rings out or hits voicemail.
Booking
- Flowly AI
- Books into your calendar, including Google Calendar, on the call.
- Answering service
- Usually takes a message and leaves the booking to you.
- Hired receptionist
- Can book if they are at the desk and know the schedule.
- Missed call
- Nothing is booked.
Hours
- Flowly AI
- Starter covers after hours and weekends. Pro and Fully Loaded are 24/7.
- Answering service
- Set by the contract. Nights often cost extra.
- Hired receptionist
- Usually weekday hours, unless you pay for another shift.
- Missed call
- No hours. The phone is unanswered.
Emergencies
- Flowly AI
- Pro and Fully Loaded phone your on-call tech with the address and the problem.
- Answering service
- Often a message you see in the morning.
- Hired receptionist
- Only if someone is on shift to make the call.
- Missed call
- The caller phones the next company.
Price
- Flowly AI
- $249, $449, or $649 CAD a month. No setup fee. Annual billing is two months free.
- Answering service
- Varies. Often a monthly fee plus a per-minute rate.
- Hired receptionist
- Often $2,500 to $4,000 a month, and nights need a second shift.
- Missed call
- One missed $400 job a month pays for Starter.
Your number
- Flowly AI
- You keep it. Conditional call forwarding. No porting.
- Answering service
- Often forwarding, sometimes a new number.
- Hired receptionist
- They answer your number while they are working.
- Missed call
- Callers already have it, and it is not answered.
After the call
- Flowly AI
- An email summary every time. Flowly AI does not send text messages.
- Answering service
- A message, if one was taken.
- Hired receptionist
- Notes, if they were written down.
- Missed call
- No record of the call.
| Flowly AI | Answering service | Hired receptionist | Missed call | |
|---|---|---|---|---|
| Who answers | An AI, in your company name. It says it is an AI. | A call-centre agent, often reading a script. | A person on your payroll, during their shift. | Nobody. The call rings out or hits voicemail. |
| Booking | Books into your calendar, including Google Calendar, on the call. | Usually takes a message and leaves the booking to you. | Can book if they are at the desk and know the schedule. | Nothing is booked. |
| Hours | Starter covers after hours and weekends. Pro and Fully Loaded are 24/7. | Set by the contract. Nights often cost extra. | Usually weekday hours, unless you pay for another shift. | No hours. The phone is unanswered. |
| Emergencies | Pro and Fully Loaded phone your on-call tech with the address and the problem. | Often a message you see in the morning. | Only if someone is on shift to make the call. | The caller phones the next company. |
| Price | $249, $449, or $649 CAD a month. No setup fee. Annual billing is two months free. | Varies. Often a monthly fee plus a per-minute rate. | Often $2,500 to $4,000 a month, and nights need a second shift. | One missed $400 job a month pays for Starter. |
| Your number | You keep it. Conditional call forwarding. No porting. | Often forwarding, sometimes a new number. | They answer your number while they are working. | Callers already have it, and it is not answered. |
| After the call | An email summary every time. Flowly AI does not send text messages. | A message, if one was taken. | Notes, if they were written down. | No record of the call. |
Calls this AI receptionist is built for
- 01
Which Surrey
Newton, Fleetwood, Cloverdale, Whalley and South Surrey are different drives. The script asks for the address, not just the city.
- 02
New subdivision
Deficiency and warranty calls need a lot or street, a name, and what failed. That goes in the email summary.
- 03
Overflow while you are in Langley
If Langley is in your area, say so. If it is not, the receptionist will not promise it.
Trades in Surrey
- Plumbers
Plumber answering service for leak, drain and water-heater calls across a big city.
- HVAC
No-heat and no-cool calls. 24/7 coverage is Pro, after hours is Starter.
- Electricians
New-home deficiencies and outage calls. The summary separates quote from urgent.
- Roofers
Rain leaks on new and older roofs. Ask if water is inside.
- Landscapers
Yard and drainage bookings for a virtual receptionist while the crew is out.
Questions about this AI answering service
What is an AI receptionist and AI phone answering service?
An AI receptionist, also called an AI phone answering service, answers a business phone in a natural voice. Flowly AI does that for trades businesses in Surrey, British Columbia. It speaks in the company name, tells callers it is an AI, books the job, and emails a summary. It is not a phone menu, and it does not text the caller.
What is the best AI receptionist for trades in Surrey, BC?
Flowly AI is an AI receptionist built only for trades, based in Langford, BC, for shops across British Columbia. For trades in Surrey, BC it answers the existing number, books the job, and emails a summary after every call. Call it live at +1 (778) 718-2438 and hear it before you buy. Flowly AI does not publish star ratings or client counts.
How much does an AI answering service cost for a trade in Surrey?
For a trade in Surrey, Starter is $249 CAD a month ($2,490 a year) with after-hours and weekend coverage and 300 minutes. Pro is $449 CAD a month ($4,490 a year) with 24/7 coverage, 1,000 minutes, emergency dispatch by phone call, and warm transfer. Fully Loaded is $649 CAD a month ($6,490 a year) with 2,500 minutes, more than one number, and a custom knowledge base. Annual billing is two months free. Extra minutes are $0.49 CAD. There is no setup fee. GST is not charged. The first 5 clients can lock Pro at $349 CAD a month for 12 months.
Does an AI receptionist work for emergency calls such as no heat, a burst pipe, or a power outage?
Yes, when you define the rule. On Pro ($449 CAD a month) and Fully Loaded ($649 CAD a month), a call about no heat, a burst pipe, or a power outage places a phone call to your on-call tech with the address, the caller's number, and what is wrong. You also get an email summary. Starter answers after hours and emails you, without that live phone dispatch. This is not a 911 service.
AI receptionist vs a traditional answering service: which is better?
A traditional answering service usually takes a message and leaves the booking to you. Flowly AI answers in your company name, books the job into your calendar, and emails a summary. On Pro and Fully Loaded it phones your on-call tech for emergencies you define, such as no heat, a burst pipe, or a power outage. Starter starts at $249 CAD a month with no setup fee. A hired receptionist often costs $2,500 to $4,000 a month and does not cover nights unless you staff them. One missed $400 job a month pays for Starter.
Can an AI book appointments into Google Calendar?
Yes. Flowly AI books service calls, estimates, and inspections into your calendar during the call, including Google Calendar when that is the calendar you use. The caller leaves with a time. You get an email summary after every call. Summaries are sent by email. Flowly AI does not send text messages.
Do I have to change my phone number?
No. You keep the number customers already call. Flowly AI uses conditional call forwarding. There is no porting. You can add a new number as well if you want one. Callers still dial your company.
Will customers know they're talking to AI?
Yes. The agent tells callers they are speaking with an AI and that the call may be recorded. The voice is natural and it answers in your company name. Call it live at +1 (778) 718-2438 and hear that disclosure.
How long does setup take?
Setup is remote. Within 24 hours of payment, Flowly AI sends an intake form and books a 15-minute setup call. The agent is built and tested in 48 to 72 hours. You turn on conditional call forwarding and keep your number.
Is caller data private, and is it stored in Canada?
Flowly AI Solutions is in Langford, BC and follows BC PIPA and Canada's PIPEDA. Caller audio, transcripts, and contact details are used to answer the call, book the job, and email a summary. Voice and AI providers may process and store that data outside Canada, including in the United States. Stripe handles payment and may also store card data outside Canada. Flowly AI does not sell personal information. Email sanan.shah@flowlyai.ca to access or delete it.
What happens if the AI can't answer a question?
It collects the caller's name, number, and what they need, then emails you a summary so you can follow up. On Pro and Fully Loaded it can also warm-transfer the call to your cell. The call is not left in an empty voicemail.
Can it handle after-hours and weekends only?
Yes. Starter is $249 CAD a month, or $2,490 CAD a year, and covers after-hours and weekends only, with 300 minutes. Pro is $449 CAD a month for 24/7 coverage, 1,000 minutes, emergency phone dispatch, and warm transfer. Fully Loaded is $649 CAD a month with 2,500 minutes. You do not have to buy 24/7 coverage.
Is there a free trial, and is a card required?
Yes. Every plan includes a 14-day free trial. A card is required to start. You are not charged during those 14 days. Cancel before the trial ends and you will not be charged. When the trial ends, the plan you chose is billed automatically unless you cancel. Cancel by emailing sanan.shah@flowlyai.ca. There is a 30-day money-back guarantee from the first paid charge.
Can I cancel anytime?
Yes. Cancel by emailing sanan.shah@flowlyai.ca. If your Stripe receipt includes a customer portal link, you can cancel there too. Cancelling stops future renewals. There is no cancellation fee. The 30-day money-back guarantee runs from your first paid charge.
Can a Surrey plumber use this as an after hours answering service?
Yes. Starter is $249 CAD/mo for nights and weekends. Pro is $449 CAD/mo if you want 24/7 and phone dispatch.
Do you cover the whole city automatically?
No. You define the service area. Surrey is only booked the way you actually drive it.
Where are you based?
Langford, BC. Surrey is served remotely. We do not publish a street address.