AI receptionist and answering service for appliance repair
An AI receptionist for an appliance repair company answers while the tech has a dishwasher pulled out, takes the appliance, brand and fault, and books the visit. Flowly AI does this for appliance repair shops across Canada and emails a summary after every call.
Call it live +1 (778) 718-2438
Last updated 13 November 2026
Why appliance repair shops miss calls
The work is one tech, one kitchen, both hands busy. Appliance repair calls are short and frequent. Someone's fridge is warm, the washer will not drain, the oven shows an error code. Each caller wants a day and a rough time, and most will ring the next shop rather than leave a message.
The calls are also repetitive, which is why they suit an AI receptionist. The same handful of questions decides whether the tech arrives with the right part or has to come back.
What the AI receptionist collects before the visit
It asks the questions you would ask, from the script you approve.
| Detail | Why it matters |
|---|---|
| Appliance type | Fridge, washer, dryer, range or dishwasher sets the visit length |
| Brand and model, if known | The tech can check parts before leaving |
| What it is doing | An error code or a symptom narrows the fault |
| Address | The job is booked inside the area you cover |
| Preferred time | A slot goes into your calendar on the call |
Which plan fits a repair shop
Most small shops start with after-hours cover. Starter at $249 CAD a month answers evenings and weekends with 300 minutes. Pro at $449 answers 24/7 with 1,000 minutes, which suits a shop that wants daytime overflow covered while the tech is in a customer's home. Extra minutes on any plan are $0.49 CAD, billed in arrears.
Urgent appliance calls
Few appliance faults are emergencies, and you set the line. A leaking washer supply or a gas smell at a range may be on your urgent list. On Pro and Fully Loaded those become a phone call to your on-call tech. Flowly AI is not a 911 service, and a caller in danger should call 911.
Flowly AI works with the software you already use, so you don't have to switch tools. It books into Google Calendar, and we can connect other business software on request. Tell us what you use and we'll confirm how it connects.
Questions
Can an AI receptionist book appliance repair visits by itself?
Yes. It books the visit into your calendar during the call, including Google Calendar, and emails you a summary with the appliance and the fault.
Does it ask for the brand and model number?
Yes, if your script includes it. You approve the script before it goes live, so it asks what you need to bring the right part.
What does an appliance repair answering service cost?
Starter is $249 CAD a month, Pro is $449 and Fully Loaded is $649. There is no setup fee, and annual billing is two months free.
I am a one-person shop. Is that too small?
No. Starter covers after hours and weekends, when a solo tech cannot answer. Call the demo line at +1 (778) 718-2438 to hear it first.
Can it quote a repair price?
It says what your approved script says. If you give a diagnostic fee to quote, it can state it. It does not invent prices.
Does it work with the scheduling or job software I already use?
Flowly AI works with the software you already use, so you don't have to switch tools. It books into Google Calendar, and we can connect other business software on request. Tell us what you use and we'll confirm how it connects.