Forwarding a Bell number to an AI receptionist
You can send unanswered calls from a Bell number to an AI receptionist with conditional call forwarding, and your number stays with your provider. Flowly AI walks you through it on the setup call and tests it live with you.
Call it live +1 (778) 718-2438
Last updated 13 November 2026
How forwarding works on Bell
Conditional call forwarding is a setting with your phone provider. When a call to a Bell number is not answered, it is passed to the AI receptionist. Your number is not ported, and callers dial the same number as before.
Turning it on takes about two minutes. We do it with you on the 15-minute setup call, then place a live test call.
| Item | After forwarding is on |
|---|---|
| Your business number | Unchanged |
| Your phone provider | Unchanged |
| Unanswered calls | Answered by the AI receptionist |
| After each call | Email summary to you |
Bell call forwarding codes
Bell's official method is the phone's own Call Settings menu. Bell's support page lists no dial codes and tells customers to set call forwarding there. Start with that method.
On many Android phones the path is the Phone app, then the three-dot menu, Settings, Supplementary services or Calling accounts, and Call forwarding. Choose When busy, When unanswered or When unreachable and enter the forwarding number.
The codes below are the standard mobile network codes, which work on most Bell lines. Bell does not publish them, so treat them as a second option if the settings menu does not offer conditional forwarding. Some lines need the double asterisk form to register a new number.
Bell states that call forwarding is billed at $0.25 a minute pay-per-use if it is not part of your plan, and that forwarding to a long-distance number is billed at long-distance rates. Ask Bell what your plan includes.
Bell's standard call forwarding sends every call on from the first ring, so your phone does not ring. To keep answering your own calls first, set the unanswered, busy and unreachable options, not the forward-all option.
These codes were not confirmed on Bell's own support page, and carriers change them. Place a test call right after you set forwarding up. The setup call ends with a live test as well.
| Action | Code |
|---|---|
| Forward when there is no answer, turn on | **61*(10-digit number)# or *61*(10-digit number)# |
| Forward when there is no answer, cancel | ##61# |
| Forward when the phone is not reachable, turn on | **62*(10-digit number)# or *62*(10-digit number)# |
| Forward when the phone is not reachable, cancel | ##62# |
| Forward when the line is busy, turn on | **67*(10-digit number)# or *67*(10-digit number)# |
| Forward when the line is busy, cancel | ##67# |
| All three cases, turn on | **004*(10-digit number)# |
| All three cases, cancel | ##004# |
| Cancel all forwarding | ##002# |
Fees and your provider
Any fee your provider charges for call forwarding is your responsibility, as set out in section 7 of the Terms. Ask your provider whether forwarding is included in your plan. Flowly AI charges no setup fee.
Turning forwarding off
You switch it off with your provider, and calls ring only your phone again. Your number does not change when you start or stop.
What the AI receptionist does with forwarded calls
It answers in your company name, tells callers it is an AI and that the call may be recorded, books the job into your calendar, and emails you a summary. Plans are $249, $449 and $649 CAD a month. Call +1 (778) 718-2438 to hear it.
Questions
Can I forward a Bell number to an AI receptionist?
Yes. Conditional call forwarding sends unanswered calls to Flowly AI while you keep your number.
Do I need to port my number?
No. There is no porting.
Who pays forwarding fees?
The customer. Carrier fees for forwarding are your responsibility under section 7 of the Terms.
How do I turn it off?
Switch forwarding off with your provider. Calls then ring only your phone.
How long does it take?
About two minutes, done with you on the setup call.
Does Bell publish call forwarding dial codes?
No. Bell's support page tells customers to set call forwarding in the phone's Call Settings menu. The standard mobile network codes work on most Bell lines but are not published by Bell.
Does Bell charge for call forwarding?
Bell states it is $0.25 a minute pay-per-use if call forwarding is not part of your plan, and long-distance rates apply when forwarding to a long-distance number.
How do I turn Bell call forwarding off?
Use the same Call Settings menu. Bell says to choose Deactivate All to restore voicemail. ##002# is the standard code to cancel all forwarding.