Forwarding a Rogers number to an AI receptionist
You can send unanswered calls from a Rogers number to an AI receptionist with conditional call forwarding, and your number stays with your provider. Flowly AI walks you through it on the setup call and tests it live with you.
Call it live +1 (778) 718-2438
Last updated 13 November 2026
How forwarding works on Rogers
Conditional call forwarding is a setting with your phone provider. When a call to a Rogers number is not answered, it is passed to the AI receptionist. Your number is not ported, and callers dial the same number as before.
Turning it on takes about two minutes. We do it with you on the 15-minute setup call, then place a live test call.
| Item | After forwarding is on |
|---|---|
| Your business number | Unchanged |
| Your phone provider | Unchanged |
| Unanswered calls | Answered by the AI receptionist |
| After each call | Email summary to you |
Rogers call forwarding codes
Rogers lists separate codes for three conditional cases: no reply, phone not reachable, and line busy. For an AI receptionist that picks up what you miss, the two that matter most are no reply and not reachable.
Rogers states that conditional forwarding will not work when voicemail is activated. If your Rogers plan has voicemail, ask Rogers about it before the setup call, because voicemail would otherwise take the call first.
Each case has five codes: turn on, pause, turn back on, cancel, and check status. Checking status with *#61# is a quick way to confirm the setting saved.
The code to turn on busy forwarding is not shown here because Rogers' page could not be read clearly for that one line. It is confirmed with you on the setup call.
Codes checked 13 November 2026 against the Rogers support pages linked below. Carriers change these, so the setup call ends with a live test.
| Action | Code |
|---|---|
| Forward when there is no answer, turn on | *61*(10-digit number)# then Send |
| Forward when there is no answer, pause | #61# then Send |
| Forward when there is no answer, turn back on | *61# then Send |
| Forward when there is no answer, cancel | ##61# then Send |
| Forward when there is no answer, check status | *#61# then Send |
| Forward when the phone is not reachable, turn on | *62*(10-digit number)# then Send |
| Forward when the phone is not reachable, pause | #62# then Send |
| Forward when the phone is not reachable, turn back on | *62# then Send |
| Forward when the phone is not reachable, cancel | ##62# then Send |
| Forward when the phone is not reachable, check status | *#62# then Send |
| Forward when the line is busy, pause | #67# then Send |
| Forward when the line is busy, cancel | ##67# then Send |
| Forward when the line is busy, check status | *#67# then Send |
Fees and your provider
Any fee your provider charges for call forwarding is your responsibility, as set out in section 7 of the Terms. Ask your provider whether forwarding is included in your plan. Flowly AI charges no setup fee.
Turning forwarding off
You switch it off with your provider, and calls ring only your phone again. Your number does not change when you start or stop.
What the AI receptionist does with forwarded calls
It answers in your company name, tells callers it is an AI and that the call may be recorded, books the job into your calendar, and emails you a summary. Plans are $249, $449 and $649 CAD a month. Call +1 (778) 718-2438 to hear it.
Questions
Can I forward a Rogers number to an AI receptionist?
Yes. Conditional call forwarding sends unanswered calls to Flowly AI while you keep your number.
Do I need to port my number?
No. There is no porting.
Who pays forwarding fees?
The customer. Carrier fees for forwarding are your responsibility under section 7 of the Terms.
How do I turn it off?
Switch forwarding off with your provider. Calls then ring only your phone.
How long does it take?
About two minutes, done with you on the setup call.
What is the Rogers code to forward unanswered calls?
Rogers lists *61*, then the 10-digit number, then # and Send for calls with no reply. ##61# cancels it.
Does Rogers voicemail affect call forwarding?
Yes. Rogers states that conditional forwarding will not work when voicemail is activated.
How do I check that forwarding is on with Rogers?
Rogers lists *#61# and Send to check the status of no-reply forwarding, and *#62# for the not-reachable case.